Reference

Privacy Policy for Your elangtoto Account

Aviator, Mahjong Ways 2, Auto Roulette and Tennis Betting use one account record here, so this Privacy Policy explains what we collect before you open your account.

Account dataCookie choicesDANA, OVO, GoPay, QRISDevice security
elangtoto Privacy Policy for Your elangtoto Account
CONTACT ROUTES

3 Ways to Reach Privacy Support

Fast privacy contact matters when your phone changes, a device looks unfamiliar, or a payment receipt needs matching to your account. We separate privacy questions from routine lobby chat so your request reaches the right desk. Include your account name, registered phone number and the path you used, such as Profile > Verification or Account > Security > Devices, so we can check the record without asking for extra data.

Team online

Live chat privacy queue

Use live chat from 09:00-23:00 WIB and ask for privacy help. We check your account name and registered phone before discussing cookies, device records, login alerts or payment references.

WhatsApp document check

For profile correction or verification questions, contact our WhatsApp line during support hours. Send only the requested screenshot or receipt, and cover unrelated wallet balance or contact details before sending.

Email privacy request

Email [email protected] when you need a written trail for access, correction or deletion requests. We reply with the next account step and may ask you to confirm the registered phone.

PRIVACY CONTROLS

6 Controls Behind Your Account Data

Privacy is handled inside the same account flow you use to enter the lobby, add funds and reach support.

Account signup record

When you join, we store the details needed to create your account and prevent duplicate access.

Device session checks

Account > Security > Devices shows the browser or phone sessions we use to spot unusual access.

Payment reference handling

DANA, OVO, GoPay and QRIS entries are stored as wallet references for matching and dispute checks.

Cookie settings

Cookies remember session status, language choice and basic device behavior.

Retention review

We keep account and transaction records only for account operation, security checks, dispute review and legal duties.

Change requests

If your phone number, email or profile detail is wrong, contact privacy support with the account step you used.

Privacy Questions Before You Join

Before you open an account, you should know how your data moves through the account, wallet and support paths. These answers focus on the Privacy Policy only: what we collect, how cookies work, how payment references are treated, and how you can reach us about access, correction or deletion requests in Indonesia.

We collect the details you provide during account creation, such as name, phone, email and login credential. We also record device session data and verification status so we can protect account access.

Yes. We keep payment references needed to match deposits, withdrawals and support questions. We do not need your wallet PIN, app password or unrelated wallet screens, and support will not ask for them.

Cookies help us remember your session, language choice and device type. If you clear cookies in Chrome, Safari or another browser, you may need to log in again and repeat a security check.

Yes. Contact live chat, WhatsApp or [email protected] with your registered phone and the account detail you want checked. We verify the request before sharing or changing account-linked data.

We keep records for account operation, security checks, dispute handling and legal duties. When a record is no longer needed for those purposes, we restrict access or remove it under our process.

Open Account > Security > Devices and take note of the device name and time. Contact privacy support from 09:00-23:00 WIB before sending documents, and change your password after we respond.

Yes. Access and eligibility depend on local law and are available only where local law permits. Privacy requests are still handled through our stated support paths and verification steps.